How to Calculate the Cost of Downtime for Your Clients
As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.
Geoff McQueen, CEO of Accelo
San Francisco-based Geoff McQueen is the founder and CEO of Accelo, a company that creates cloud-based email automation, customer-relationship management, project management, service and billing software for the professional service sector. Prior to founding Accelo, McQueen created a digital agency in Australia.