How to Calculate the Cost of Downtime for Your Clients


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How to Calculate the Cost of Downtime for Your Clients

As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.

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Geoff McQueen, CEO of Accelo

San Francisco-based Geoff McQueen is the founder and CEO of Accelo, a company that creates cloud-based email automation, customer-relationship management, project management, service and billing software for the professional service sector. Prior to founding Accelo, McQueen created a digital agency in Australia.
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