How to Calculate the Cost of Downtime for Your Clients


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How to Calculate the Cost of Downtime for Your Clients

As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.

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Jaq Baldwin

I have 9 years experience in IT solution sales working with VARs (Value Added Resellers) and MSPs (Managed Services Providers) in the Atlanta area. My experience includes account management, new business development, sales and marketing process/implementation and in recent years working solely in an Account Executive role. I have a wife of 12 years and a 9 year old son. We live in the Atlanta area where I grew up and I love to running, watching all sports (especially rooting the local Atlanta teams), and cheesy late night Sci-Fi or Kung Fu movies.
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