How to Calculate the Cost of Downtime for Your Clients


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How to Calculate the Cost of Downtime for Your Clients

As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.

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Todd Hussey

Todd Hussey is Co-Founder and Partner at CSBexcellence a business consultancy that specializes in providing Managed Inbound Marketing services that enable scalable, cost-effective growth specifically for MSPs (Managed Services Providers) and CSPs (Cloud Solution Providers). The company was formed in 2010 as MSPexcellence and has become a respected source of strategic advisory services to technology vendors and business-building programs for their MSP and CSP partners.

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