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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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MSPtv Episode 11: The Managed Services Opportunity for Telecommunications Companies

Posted January 24, 2014by Continuum Staff



IT solution providers aren't the only ones offering managed services these days. With the managed services market set to grow rapidly over the next 5 years, there are a variety of industries who have started providing managed services as part of their offering, including office equipment suppliers and telecommunications resellers. In this episode of MSPtv, Mark Connolly sits down with Phuc Vu, Director of Telecom Markets at Continuum, to discuss how Telecom resellers have a unique opportunity to move into managed services.


Meet the Continuum Team.

RMM 101: Must-Haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
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