For the most part, the only TV spots the IT industry gets are reports on the latest security breaches. Viewers immediately envision a faceless being hiding behind a black drawstring hoodie and desktop with a bunch of 1s and 0s. While safeguarding client data is crucial, it's just one part of the job description. Rarely, does network television feature other MSP pain points, like labor demand that exceeds your business's labor budget and a shortage of skilled IT technicians or engineers.
Last weekend, our own Partner, Scott Spiro, CEO at Computer Solutions Group, Inc., spoke up for MSP business owners everywhere in a CBS News segment covering IT labor market shortcomings that exist even in an economy on the upswing.
252,000 jobs were generated in December alone last year.
The unemployment rate has dropped from 5.8% to 5.6%.
We have nothing to worry about, right?...
Shortage of IT Talent
As Scott explains, in his segment below, "finding good people is the hardest thing, and finding good engineers is the top of that heap."
One IT Job in High Demand & Why
"As the economy picks up, businesses of all sizes will need to create new networks, or improve existing ones. Network architects are crucial to making this happen.” ~Scott Spiro, CEO at Computer Solutions Group, Inc.~
With an average annual salary ranging anywhere between $116K and $146K, it's not surprising that employers have high standards when hiring these network architects.
Related: Smart-Source Tasks, Don't Fire Techs
So what requirements should MSPs look for when reviewing resumes? Scott suggests the ideal candidate is someone who:
- has the technical training, but business savvy to recognize and communicate how your managed IT services offering impacts client revenue
- has a college degree and intern experience at a technology company
- follows the latest technology news and trends
- can build networks to accomodate new threats to data security
- can translate complex, technical jargon into language everyone can understand
Congratulations again to our Partner and new celebrity, Scott Spiro. We can't wait to see which media outlet covers Computer Solutions Group, Inc. next!
Want to hear more from Scott? Learn how he saves time and money by using our smart-sourced Help Desk!
By Meaghan Moraes
By Gretchen Hoffman