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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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The Next Big Thing for Continuum BDR? Introducing Archive.

Posted June 28, 2017by Joseph Tavano

The Next Big Thing for Continuity247® Introducing Archive

As you already know, there is no one-size-fits-all solution for the backup needs of small- and medium-sized businesses (SMBs). Even the name of the SMB category itself is representative of this scenario. With an array of company sizes in various industries, the backup requirements will differ for numerous reasons.

To meet that demand, Continuum BDR is expanding to offer even more options for backup with its latest add-on, Archive. With Archive, MSPs using Continuum BDR are now able to offer a long-term backup and restore option for less time-critical data, all at a low cost. And, because it can be added to any Continuum BDR package (Local, Solo, Complete, or Flex), it can augment new or existing Continuum BDR end user packages in a variety of ways.

Introducing Archive: A Low-Cost Backup and Restore Option

Archive uses the scale and economics of the public cloud to create a cost-effective, long-term cloud storage option for MSPs to provide archiving, future referencing and offsite redundancy. With Archive, MSP partners using Continuum BDR now have the option to store these backups in Amazon Glacier or their own cloud environment.

As competition in the marketplace continues to grow and BDR becomes increasingly commoditized in the IT channel, it’s important to be able to deliver a range of services that meet varying client demands with exceptional operational efficiency in order to maximize profits, retain clients, and grow new and existing business. Archive, as part of a unified Continuum BDR platform, is a key component to help MSPs do just that.

To learn more about Continuum BDR Archive, and how to get started using it, read the official press release that was published today, and watch our new video below!

 

Joseph Tavano is Senior Content Marketing Manager at Continuum, with more than 14 years of experience in content creation, content marketing, event marketing, marketing communications, demand generation and editorial across a range of industries. He is the author of several eBooks, blog posts, thought-leadership articles and other marketing and product collateral that enable Continuum partners and IT service providers in the channel to make their businesses stronger and grow their profits. In 2016, he launched the Continuum Podcast Network, which publishes multiple shows every week and reaches tens of thousands of IT professionals every year. A native of Boston, he holds bachelors in English and History from Suffolk University and resides in Salem, Massachusetts.

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