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The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Seize the Security Opportunity with Continuum’s Global Cyber Security Roadshow

Posted by Meaghan Moraes on February 22, 2019

Introducing Continuum’s Global Cyber Security Roadshow

Dealing with today’s threat landscape can put a burden on most IT and security service providers. There are serious, complex issues you need to solve for your SMB clients—including phishing, brute-force attacks, the dark web, and much more. Without the proper knowledge, technology, and enablement materials, the promise of building an enduring security line of business could be shattered. 

To provide MSPs with everything they need to emerge as cyber security leaders, Continuum is bringing its Global Cyber Security Roadshow to IT service providers around the globe! Keep reading to discover what you’ll learn, where we’re heading and why you’ll want to be there.

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Topics: Cybersecurity and Threat Management, Events

Continuum Security Empower: How to Avoid Selling Security Like You’re Selling Tires

Posted by Brian Downey on February 20, 2019


Last year I decided to buy snow tires for my wife’s car. I suggested she call a shop and make an appointment, but instead, she came back to me with a menu of options—speed ratings, noise ratings, treadwear comparisons and a variety of prices. It was a lot to take in, and I quickly realized that what I thought would be a two-minute process might actually take longer to understand than I’d anticipated. It was only September, so I told her I’d take some time to mull it over before calling back. Then life happened: kids’ hockey games, work, projects around the house, and before I knew it, we were opening Christmas presents and I still hadn’t taken a look at these tires. So at that point, I decided I might as well wait until next year.

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Topics: Continuum Security, Cybersecurity and Threat Management, Managed Security Services

Why MSPs are Getting Serious About Dark Web Monitoring

Posted by Tim Weber on February 15, 2019


One of the most important aspects of my job is to determine not only what specific products we are going to recommend/sell to our client base, but also—at a prioritization level—what areas we (and our clients) should be focusing on. I think we can all agree that there is no shortage of solutions out there. Some are incredibly relevant and needed; others, not so much.

As an MSP, it's important to be able to recommend the right tools and capabilities that will help your clients propel their business forward—especially when it comes to cyber security. 

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Topics: Cybersecurity and Threat Management, Managed Security Services

The Top 5 MSP Blog Posts of January 2019

Posted by Meaghan Moraes on January 31, 2019


What are the keys to selling security services? Which tools should MSPs take advantage of? Where is the managed IT services market headed? We answer these questions and more in our roundup of the MSPblog's most popular posts of January 2019.

See below for the top five blog articles our readers couldn’t get enough of this month.

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Topics: Cybersecurity and Threat Management, Sales and Marketing

Explaining "Your Security Value Proposition" to Your Clients [VIDEO]

Posted by Meaghan Moraes on January 14, 2019


As a growth-oriented MSP emerging as a cyber security leader, it’s crucial that you know your security value proposition like the back of your hand. More specifically, you need to be able to effectively articulate your security value prop to your clients and prospects.

Since your SMB client-base is now the primary target of cyber attacks, they require the utmost protection with advanced tools and protocols. And, that’s exactly what they rely on you for—in fact, that may assume that their level of cyber security has been “good enough” for years.

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Topics: Video, Explaining IT Series, Cyber Security, Cybersecurity and Threat Management

Breaking: Hackers Target MSPs to Infiltrate SMB Data

Posted by Meaghan Moraes on January 3, 2019


Data Resolution, a managed services provider (MSP) in California was hit by a Ryuk ransomware attack—the same malware strain that recently infected printing and delivery operations for multiple major U.S. newspapers—on Christmas Eve. As of August 2018, Ryuk ransomware had netted attackers over $640,000.

While Data Resolution, which has between 11 and 50 employees, assured customers that their managed enterprise resource planning (ERP) databases were safe, it’s unclear how much data was allegedly impacted. 

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Topics: Industry News, Cybersecurity and Threat Management

5 Cyber Security Realities that Didn’t Exist 5 Years Ago

Posted by Meaghan Moraes on January 3, 2019

5 Cyber Security Realities

A lot can change in five years. Think of where we are today—now flash back five years to 2014. What was happening? The Winter Olympics in Sochi, the Ice Bucket Challenge, and we were only on iPhone 6. The world looked a bit differently then, and business concerns and priorities were different too—especially for small-to-medium-sized businesses (SMBs).

In 2014, customer acquisition and retention and business growth were top goals for SMBs, top IT priorities were social media and mobility solutions, and within the top five challenges for SMBs was data protection, recovery and business continuity. It’s interesting to compare these areas to SMB budgeting priorities for 2019.

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Topics: Cybersecurity and Threat Management, Cyber Security, Information Security, Managed Security Services

The Top 5 MSP Blog Posts of 2018

Posted by Meaghan Moraes on January 1, 2019


Happy New Year! What are your New Year’s resolutions for 2019? Maybe you’re hoping to devote more time to growing your managed services business, fill your lead pipeline or break into the cybersecurity space. These are all great goals to have, but to actually achieve them, you might need a little help.

Lucky for you, we’ve rounded up our top five posts from the MSPblog this year. With tips and best practices on mastering the MSP sales process, making strategic business decisions, incorporating security into your portfolio, optimizing your tech talent and much more, you’ll be set up for success in the new year. Take a look at our top posts below to get a head start on your resolutions!

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Topics: Business Development and Growth, Sales and Marketing, Cybersecurity and Threat Management

2019 Will Be (Another) Year of Security: Will You Be Ready?

Posted by Joseph Tavano on December 18, 2018


In the early 2000s, cloud architecture and the advent of cloud-supported technology poised IT service providers to expect a major disruption in both their service delivery and business models. That didn’t happen; cloud-based technology integrated into the channel comfortably, supporting and strengthening IT business objectives and evolving the role of the managed IT service provider.

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Topics: Cybersecurity and Threat Management, Managed Security Services

Explaining "Ransomware" to Your Clients [VIDEO]

Posted by Meaghan Moraes on December 17, 2018


With cybercrime damages set to cost the world $6 trillion annually by 2021, the pressure is on for cyber security teams across industries to defend their assets. This especially rings true for managed service providers entrusted to keep their clients' IT systems and environments protected.

Companies of all sizes are being attacked today because there are now more sophisticated attackers, and the attacks are broad-based and less targeted. Advanced forms of malware, like ransomware, are now major threats to businesses—and small- to medium-sized businesses (SMBs) are now the primary targets of these attacks

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Topics: Video, Explaining IT Series, Cyber Security, Cybersecurity and Threat Management

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