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The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Continuum Awarded with Three New Accolades

Posted by Lily Teplow on December 13, 2018

As the saying goes, “Tis the season to be jolly,” and we’re especially jolly about some recent accolades awarded to Continuum and our team. Not only do these reflect the innovation we’re bringing to the industry, but also our commitment to empowering our partners with best-in-class solutions.

So without further ado, let's take a look at three new awards and recognitions Continuum is adding to its trophy case.

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Topics: IT Community, award

Happy Thanksgiving, We're Thankful for You!

Posted by Lily Teplow on November 22, 2018


On this Thanksgiving, we hope you’re able to spend the day with your loved ones, enjoying good company, good food, and reflecting on all that you’re thankful for. And, we’d like to take this opportunity to offer our sincere thanks to our MSPblog readers and especially, to all of our Continuum partners.

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Topics: IT Community

9 Last-Minute Halloween Costume Ideas for MSPs

Posted by Lily Teplow on October 30, 2018

9 Last-Minute Halloween Costume Ideas for MSPs

With Halloween right around the corner, have you figured out what you’ll be dressing up as? If not, don’t fret—this post contains nine tech-related costumes that are not only easy to put together, they’re sure to be a hit at the office party or out on the block trick-or-treating.

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Topics: IT Community

Remembering Those Who Have Fallen and Thanking Those Who Have Served

Posted by Lily Teplow on May 28, 2018

Remembering Those Who Have Fallen and Thanking Those Who Have Served

On this Memorial Day, we wanted to take a moment to thank all those who have served in our military, and those who have given their lives for our freedom. We feel that there is no greater sacrifice to be made than to serve your country and we salute all the veterans out there on this Memorial Day.

As veterans return home from service, many of them choose to leverage their acquired skills and get jobs in the IT industry. We understand the close ties that IT professionals have with the military, and many of our own employees and partners have served our country.

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Topics: IT Community, Continuum Veterans Foundation (CVF)

Partner Spotlight: Congratulations to All Our Top 100 MSPs!

Posted by Joseph Tavano on May 12, 2017

Partner Spotlight: Congratulations to All Our Top 100 MSPs

Recently, ChannelE2E published their Top 100 Vertical Market MSPs List 2017, based on Q1 2017 research, and there were many familiar names that make the list!

We’d like to take this time to congratulate all the Continuum partners among the top 100. These prestigious partners include:

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Topics: Business Development and Growth, IT Community

8 Ways to Reduce Your Technician Turnover Rate

Posted by Mary McCoy on March 3, 2017

Did you know that today is National Employee Appreciation Day? It’s a day for companies to thank and recognize their employees for their hard work throughout the year. In honor of this, we wanted to know what MSP business owners could do to appreciate their techs and reduce their turnover rate. We all know that employee turnover is a business killer in the IT industry, but why is that? Bottom line: there’s a shortage of IT talent and a widening skills gap.  

In fact, there are about 593,500 IT jobs in the United States that have remained open for 90 days or longer. That equates to 50,000,000 days of lost IT productivity each quarter! So, what can be done about this? We turned to Spiceworks, a community of online IT professionals, to ask: What is one thing your boss could do to make your job more enjoyable? The influx of responses was astounding! After scanning the 64 (and counting) comments for common themes, we picked these eight ways to cut down on employee churn!

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Topics: Business Development and Growth, IT Community, Workforce Optimization and Employee Retention

Watch These People Try to Explain the Cloud [VIDEO]

Posted by Brandon Garcin on June 3, 2016


The cloud can be a mysterious and confusing concept, even for those in tech and IT services. And while there’s no denying the advantages presented by cloud computing, it’s not always easy to actually explain what the cloud is to colleagues, peers or potential customers.

To find out once and for all what the cloud actually is, our own Brody Rhombus hit the streets of Boston and asked people how they define it, how it works and how they’re using it. Not surprisingly, the responses were pretty mixed – and some were pretty hilarious. Tune in now to find out what we learned!

P.S. In reality, these people are no different than your clients and end users. If you're trying to sell cloud-based IT services and solutions, you need to know how to effectively define your offerings and speak their language. If you’re looking for real advice on how to explain cloud computing to your prospects and customers, check out our eBook below.

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Topics: Cloud Computing, IT Community, Backup and Disaster Recovery, Data Protection

May the Fourth be with You!

Posted by Joseph Tavano on May 4, 2016

It’s that time of year again! The world’s newest official international holiday is upon us—May the Fourth—a day to celebrate and discuss the greatest film franchise ever, Star Wars.

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Topics: IT Community

What Do You Remember About Windows 95?

Posted by Mary McCoy on March 15, 2016

It's been over two decades since Microsoft released its groundbreaking Windows 95 OS on August 24, 1995. Since then, we've written love letters to Windows XP and popped Listerine tabs to get that awful taste of Windows Vista out of our mouths. We then resumed with Windows 7 and 8, skipped over 9 (why? what's the story here??) and are now adjusting to Windows 10. So since most of us have seen more operating systems than presidents in our lifetime, it's worth taking a look back at the release that put Microsoft on the map.

What do you remember about Windows 95? I asked various people here at Continuum, and here's what people of all ages and tech experience had to say!

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Topics: IT Community

Is Windows 10 already Hiding on your Clients' Computers?

Posted by Joseph Tavano on March 3, 2016

Imagine for a moment that you went to a build-your-own-burrito place for lunch. You build a killer, delicious burrito. You’re not afraid to pay for what you want, and even spring for a few pricier items to be included. Lunch is going to be delicious. Then, the burrito-maker asks you if you’d like to upgrade your burrito with a brand-new flavor sauce you’ve never tasted. Because you have little to no info or desire for this new special sauce, you decline the upgrade.

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Topics: Industry News, Information Security, IT Community

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