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The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Exciting IT Channel Progress: What the CMIT Acquisition Means for MSPs

Posted by Meaghan Moraes on January 10, 2019


2019: what a time to be in the managed services industry. With the rise of cyber security, the quest to solve the skills gap, and increased investment in mergers and acquisitions to name a few, there's been a lot of fascinating movement as of late—and Continuum and our partners are here for it. 

The recent acquisition of CMIT Solutions by private equity firm Craftmans Capital speaks to this exciting time. Read on for more details on this new development and advice for MSPs working to find that secret recipe for success in this market.

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Topics: Managed Security Services, Mergers and Acquisitions, IT Service Delivery

How to Leverage Product Demos When Selling MSP Services

Posted by Lily Teplow on November 7, 2018

How to Leverage Product Demos When Selling MSP Services

During the typical MSP sales process, countless hours can be spent talking to prospects about the value of your managed IT services. However, how can you actually show them said value?

The answer may be simple: product demonstrations. Product demos should be used throughout your sales cycle and even when cross-selling and upselling existing accounts. In this post, we’ll explore how MSPs can better leverage product demos and the benefits they can have on generating new and better business.

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Topics: IT Service Delivery, Client Acquisition and Management, Sales and Marketing

7 Common Managed IT Services Mistakes to Avoid

Posted by Jeff Dennis on July 12, 2018

7 Common Managed IT Services Mistakes to Avoid

Managed services are still one of the fastest growing segments of the IT industry. Hiring a managed services provider (MSP) means businesses can focus on core competencies instead of bothering with complex back-end IT processes.

With a range of offerings like cloud computing, data security, network monitoring, systems management and more, MSPs can give businesses IT solutions for a range of issues they might encounter on a daily basis. But, as a managed services provider yourself, you have your own fair share of challenges.

Put simply, both your business and your client’s business can benefit if both parties can come together to achieve a common goal. But mistakes on your part can spell disaster for everyone involved! Don’t let these possible pitfalls stop you from achieving success. Here are seven mistakes you need to avoid to stand out as a reliable service provider.

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Topics: IT Service Delivery, Business Development and Growth

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