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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Vertical Solutions Wins Business Continuity AND Top Overall Partner Award!

Posted October 2, 2014by Mary McCoy

We passed out several partner awards at our inaugural Navigate 2014 user conference last week. Among these were the All in Award, Service Desk Award, Rookie of the Year Award, and Strongest Growth Award. Last but not least, we're very excited to announce Vertical Solutions as both the Business Continuity Award and Top Overall Partner winner!


Twice the Celebration!

Congratulations to our managed IT services and cloud hosting partner, Vertical Solutions! In addition to winning the Business Continuity Award for earning the most revenue and end clients with our backup and disaster recovery solution, Vault, Vertical Solutions also walked away from Navigate with the Top Overall Partner Award for having the year's highest revenue for our full portfolio of products. Not a bad way to end our conference, eh?? 

Vertical-Solutions-Navigate-2014

Above: Continuum's CEO, Michael George and VP of Sales, Mark Connolly, present the Top Overall Partner and Business Continuity Award to Bruce Nelson of Vertical Solutions at Navigate 2014! 


Do you have what it takes to be the Top Overall Partner of 2015?? We'll see at next year's Navigate in...VEGAS, BABY!


Wonder why MSPs like Vertical Solutions turn to BDR for business continuity?

Hope for the Best, Plan for the Worst: The Keys to Effective Backup & Disaster Recovery

 

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

Topics: Navigate

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