What are the 12 Days of IT SNAFU's without mentioning data loss? We all know the importance of backing up data, but it's also important to know how to avoid the most common forms of data loss. We've put together a little quiz for you to test your knowledge. Can you find the most frequent cause of data loss in this photo? Take a close look and see if you can figure it out.
This may also be a good quiz to give to your clients.
So, do you think you have the answer? Click below to see if you got it right.
Answer: The Delete Button
So, did you get it right? I know, I thought it was the threatening monster too when I first looked at it!
While there's a number of different scenarios here that could lead to data loss, the most common occurence is simply user error. Have you ever had a client call you up and say, "So, I accidentally deleted this month's spreadsheet with all of our accounts receivable. Can you help me get it back?" Of course, if you have the right business continuity system in place you can roll back to a previous server snapshot and help them get their file back - which makes you look like a hero. While there's a lot of talk about natural disasters, server failures and the need for redundant, hybrid infrastructures, (and don't get me wrong, these are all crucial to a BC/DR plan), more times than not it's simply helping a client get back a lost file.
Make sure you emphasize this when selling busines continuity to a client or prospect. You don't need to tell them how your system redundantly stores data on both coasts of the US. Just tell them that you can help them get the file back when one of their interns accidentally deletes the company's list of clients.
Knowing the most common causes of data loss will help you sell backup services to your end clients because you speak to issues that resonate with them. You don't need to tell them about your technology, tell them about how you help their business move forward without the threat of losing data.
Did you get the quiz right? Let us know in the comments below.
Keep up with the rest of our SNAFU's with The 12 Days of IT SNAFU's. And if you like other picture quizzes, try taking the quiz we did a while ago: Can You Spot the 13 Security Flaws in this Photo?
By Carlos Borges
By Ray Vrabel