Cloud Architect

Location: Mumbai, India

Position Type: Full-Time

If you would like to apply for this position,
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As a rapidly growing SaaS based company, Continuum is helping to invent the future of IT infrastructure management for small and medium-sized businesses.  At the same time, Continuum must constantly evolve its own infrastructure to maximize the performance of its own SaaS platform.  The Cloud Infrastructure Architect will help lead the way. 

Continuum is starting to roll out its next generation of products which will simultaneously operate in, leverage and help manage the public cloud.  The Cloud Infrastructure Architect will help select the appropriate cloud platforms and tools and architect the infrastructure within these platforms to deliver high performance, low cost, and robust security. 


  • Select/implement tools, develop processes, and build scripts and software to:
    • Automate continuous software integration and delivery;
    • Manage the deployment lifecycle from development, through test, staging, and production deployment in a reliable, predictable manner;
    • Enable rapid, dynamic infrastructure and application provisioning and scaling across multiple public and private clouds;
    • Create secure, controlled, redundant and auditable development, test and production environments in which applications are developed and operated
  • Design and implement robust application and infrastructure monitoring
  • Automate critical functions such as security and application patching where possible, and work with engineering and other stakeholders on design ensuring that patching can be done without customer production impact.
  • Drive continuous performance improvement (speed, quality, reliability) across build and run functions
  • Support the rapid growth and evolution of Continuum’s hybrid private/public cloud environments
  • Provide senior level technical support for level 3 troubleshooting and problem resolution.


  • Contribute to Continuum’s product strategy and design for the future of infrastructure management for small and medium-sized businesses. 
  • Select private and public cloud platforms and tools.
  • Architect and design cloud-based and hybrid infrastructure solutions to support the product strategy and new product pipeline.
  • Assess Continuum’s current infrastructure and develop a strategy and design to migrate services to the cloud where warranted, either in support of production or DR scenarios.
  • Develop economic models to support platform selection and design, and minimize short and long-term infrastructure costs for both Continuum and its customers. 
  • Architect and design hybrid solutions and migration strategy to various cloud platforms in support of customer use cases, including integration with on traditional on premise networks and systems.
  • Assess third-party products and products Continuum is developing to understand resource utilization, performance characteristics and service level requirements and translate these into technical infrastructure requirements. 
  • Translate these requirements into full architectures and designs for the underlying infrastructure for operating Continuum products and services.
  • Provide in-depth analysis and comparison of multiple hosting options including public cloud and co-location solutions and recommend alternatives based on best fit with business objectives, cost and availability.
  • Design end-to-end infrastructure including selection of the appropriate components including CPU, storage, networking, virtualization, and supporting tools such as provisioning, scheduling, charge-back and monitoring. 
  • Recommend high availability and other backup and recovery solutions based on current technologies, business objectives such as RPO/RTO and economic analysis.  Architect and design these solutions.
  • Monitor growth in product usage and performance to ensure infrastructure keeps pace with current and forecasted demands, costs are optimized, and architecture evolves to incorporate new products and services. 
  • Partner with Engineering to identify opportunities to modify products to reduce costs and enhance reliability and performance.
  • Partner with Security team to ensure compliance with all Continuum policies and ensure integrity, confidentiality, integrity and availability for all Continuum environments and products.
  • Continuously assess and evaluate public cloud and tool/product evolution to identify new innovations and capabilities that can be leveraged to improve product/business economics and performance.

About Continuum

Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering - all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Help Desk, delivering a single, unified managed services experience.

The company currently employs more than 1,000 professionals worldwide, supports over 3,500 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation, which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners, a Boston-based growth equity firm that has raised more than $15 billion in assets. We are growing quickly and have offices in Boston MA, Cranberry Township PA, Houston TX, Thames Valley, UK and Mumbai, India.

Equal Opportunity Employer

Continuum Managed Services, LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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