Server Engineer- L3 Tech (Vault)

Location: Mumbai, India

Position Type: Full-Time

If you would like to apply for this position,
please send your resume to us at

Mandatory Requirements

  • Linux: Ubuntu Linux / Debian Installation, Configuration and Troubleshooting Performance Issues
  • Windows: Windows Basics, knowledge of volume shadow copies will be an added advantage
  • Storage: Hardware RAID, Software RAID, ZFS, mdadm, lvm
  • Backup: File / Folder level backups, Snapshot based backups, CDP, rsync, knowledge of ShadowProtect, OnTrack Power Tools, or OSX Time Machine will be an added advantage
  • Virtualization: Virtual Box, VMware player / workstation, hands on experience on ESXi / vCenter / Xen / KVM / Proxmox / Hyper-V
  • Tools: apt-get, vnc, ssh, sed, awk, grep, egrep, vi, nano, nmap, netstat, iostat, iftop, lsof, strace, ps, top, grub, grub2, system rescue, screen, curl, curlftpfs
  • Network Services: TCP/IP Configuration, DNS, DHCP, FTP, iSCSI, SAMBA, NFS, knowledge of Apache / Nginx / Cherokee / lighthttpd implementation
  • Good Communication.
  • Ready to work in 24*7 support
  • Excellent verbal and written communication skills

Job Description

  • Providing technical support to international partners in a 24x7 shift pattern.
  • Guiding and mentoring junior team members.
  • Engineer will be responsible for configuration and troubleshooting on Continuum Vault, an advanced Ubuntu Linux based backup, business continuity and cloud continuity platform for environments running mix of Windows, Linux and Mac systems.
  • Identifying problems with Hardware / Software RAID / ZFS storage pools and ensuring timely resolution of the problems by liaison with technology partner if required.
  • Identifying and resolving problems with TCP/IP configuration, DNS, DHCP, SAMBA, NFS, FTP, iSCSI, Web Servers.    
  • Resolving issues with snapshot based backups, rsync based Linux backups and OSX Time Machine backups.
  • Assisting international partners in restoration of data in physical servers, standby virtual machines in hypervisors or cloud.
  • Troubleshooting and resolving virtual machine issues in hypervisors.
  • Basic trouble shooting of volume shadow copies in windows.
  • Granular recovery for OnTrack Power Tools for Exchange / SharePoint / SQL.
  • Bash scripting.
  • Engineer must be capable of analyzing and handling unforeseen disaster recovery scenarios.
  • Engineer must have server level trouble shooting skills, good communication and soft skills; must be a team player.
  • Willing to learn and adapt to modern technologies like cloud computing

Educational Qualifications



  • 4-6 years

About Continuum

Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering - all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Help Desk, delivering a single, unified managed services experience.

The company currently employs more than 1,000 professionals worldwide, supports over 3,500 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation, which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners, a Boston-based growth equity firm that has raised more than $15 billion in assets. We are growing quickly and have offices in Boston MA, Cranberry Township PA, Houston TX, Thames Valley, UK and Mumbai, India.

Equal Opportunity Employer

Continuum Managed Services, LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply for this position, please send your resume to