Continuum Partners Achieve Greater Margins and Higher Adjusted EBITDA*
Continuum Partners Remain Successful when Facing Market Pressures & Downward Industry Trends*
Continuum Partners Spend Less of their Gross Margin on G&A Expenses*
Service Leadership (S-L) is dedicated to providing total profit solutions for IT Solution Providers, directly and through industry consultants and global IT vendors. The company publishes the leading vendor-neutral Solution Provider financial and operational benchmark: Service Leadership Index®. This includes private diagnostic benchmarks for individual Solution Providers and their business coaches, consultants and peer groups.
Service Leadership also publishes SLIQ©, the exclusive web application for partner owners and executives to drive financial improvements by confidentially assessing and improving their Operational Maturity Level©.
The company offers effective performance improvement and business model transformation resources for Solution Providers of all sizes and business models, and management consulting engagements for Solution Providers from US$15mm to US$3bb in size worldwide. In addition, Service Leadership provides global IT vendors with advanced partner enablement assets, partner ROI models, channel and product management consulting as well as executive and industry best practices education and speaking.
Please visit www.service-leadership.com for more information.
|What is the Purpose of the S-L/Continuum Study?
The most in-depth study of its kind, this research was conducted in order to determine whether the use of a “Master MSP” such as Continuum, which allows MSPs to shift material cost and risk to a third-party provider, would measurably benefit an MSP’s financial results.
|Why Did Continuum Partner with Service Leadership for this Analysis?
Service Leadership Inc. is the leading benchmark organization for MSPs and IT Solution Provider companies worldwide, and maintains a vendor-neutral stance which allows this research to offer a truly empirical look at the financial and economic impact of leveraging a Master MSP such as Continuum.
|How Can this Information Help Me?
The information in this analysis provides valuable insight into the Service Leadership Index® framework, key metrics and measurement criteria that can be used to understand best-in-class MSPs, and explores the tangible and measurable impact that leveraging a Master MSP such as Continuum can offer to service provider organizations.
|What if I’m Already a Continuum Partner?
This study is equally valuable for existing Continuum partners, who can read the data to understand how they compare to other Continuum partners, other MSPs and to determine the financial impact that their utilization of Continuum’s model may be creating.
*Represents average values for Continuum partner subscribers to the Service Leadership Index®