Business Challenge

To keep both its customers and its business healthy, Pensar needed an RMM partner who could provide round-the-clock support while facilitating marketing and business development.

Solution

Pensar relies on Continuum to provide 24x7 support with rapid escalation to keep customers running at their best.

  • Continuum Command for Server and Continuum Assist Elite provides responsive, scalable support and problem resolution with the help of Continuum NOC services.
Business Impact

Pensar can now ensure high-quality support for customers while focusing more resources on the business side of its operations.
Revenue– Marketing support and networking helps drive growth
Business– Pensar staff can now focus on business development and client relationships 
Quality– Pensar can ensure consistent, scalable, support even when demand spikes

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