Business challenge

When Tyneso’s services model bogged down in day-to-day firefighting, the firm needed a way to shift to higher-level customer needs and become a trusted advisor.

Solutions

Tyneso’s Continuum partnership makes it possible to offer high-quality service without losing focus on business development and growth.

  •         Continuum Fortify for Endpoint and Network Security protects Tyneso’s customers from hackers and breaches.  
  •       Continuum Command manages and monitors every customer server and endpoint with the backing of Continuum NOC services.
  •         Continuum Recover ensures business continuity for smaller customers with on-site servers.
Business Impact

Tyneso has improved both quality and revenue for its evolving business.
Quality – Tyneso meets higher SLAs with lower downtime
Revenue – Double-digit annual growth fuels new investment
Business – New solution offerings and a more aggressive growth plan are transforming the firm’s business

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