We’re Industry Leaders in Fully-Managed IT Services.

Continuum is the IT management platform company that allows Managed IT Services Providers (MSPs) to maintain and back up on-premises and cloud-based servers, desktops, mobile devices and other endpoints for their small- and medium-sized business clients. We are a channel-exclusive provider of managed IT services, including remote monitoring and management (Continuum RMM), backup and disaster recovery (Continuity247™) and more, which means we only succeed when our partners do. Our software-as-a-service approach enables MSPs to efficiently monitor, troubleshoot and maintain their clients’ IT infrastructure—as well as backup, image and restore it—all from a single pane of glass, and backed by an industry-leading Network Operations Center and Help Desk.

With 1,300 professionals worldwide and offices in Boston, Pittsburgh, Houston, London and Mumbai, we monitor one million endpoints for 5,800 partners, including MSPs servicing more than 55,000 customers and Web-hosting-provider partners supported by our R1Soft server backup product line. We also established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT.

Our History

Continuum began in 2011. We have been consistently increasing and improving our Remote Monitoring and Management (RMM) software and 24/7 Network Operations Center (NOC) services since then.

Our Approach

We offer a fully integrated solutions approach with ubiquitous, unified management for PCs, Macs, Windows and Linux, backup and disaster recovery solutions, and mobile devices. We are the only managed service partner that offers true management with intelligent monitoring, a tightly integrated world-class Network Operations Center (NOC) and a 24/7 Help Desk with a SaaS-based management portal.

Our Delivery

In your world, less is definitely not more. We’re all about delivering more, learning more, pushing harder, and improving your results. We’ve worked hard to become the leading provider of intelligent, resolution-oriented management software and data protection solutions for our more than 5,800 IT and managed services providers partners who rely on us to manage over 1,000,000 endpoints, and growing.

Meet Our Team

Join the Team

Join the Continuum Managed Services Team

We’re growing at a fast rate and are looking for talented people to join our team. We’ve developed a culture that values our time and the time of others in a challenging and rewarding environment. That said, are you someone who is energetic, bright, inquisitive, hard-working and plays a strong ping pong game? If the answer to all of the above is yes, we want to talk to you.

view all open jobs

Continuum Veterans Foundation

There are no guarantees for veterans returning home and trying to make the transition back into private life. We want to stack the odds in their favor, so the Continuum Veterans Foundation is dedicated to helping our returning troops find jobs.

With more than 450,000 IT job openings each year, many are well suited for veterans who received technology training while on duty. Established in July 2012, the foundation provides financial support to local and national charities that focus on helping our veterans find employment, especially in the information technology field. Recently, the foundation donated $50,000 to Hire Heroes USA, which translates to helping nearly 50 veterans find jobs, most in the IT services industry.

visit site
Continuum Veterans Foundation Website

Awards, Press & News

Recent Awards

WEBAWARD16_Standard.jpg

R1Soft Website Redesign

TWP_Pittsburgh_2016_AW.jpg

Tech50-Logo-Color.jpg

Videographer_logo_2016.png

Meet Continuum's Help Desk
The Weekly Byte

2016 Content Marketings Awards Finalist

2016 CRN Emerging Vendors Award

The 37th Annual Telly Awards Silver Winner

The IT Dating Game

The 37th Annual Telly Awards Bronze Winner

WH@Ctv - May 2016

Channel Pro 2016 20/20 Visionaries Award Winner

Michael George

The CRN Power 100 Women of the Channel Award Winner

Jeanne Hopkins

The Channel Company CRN Women of the Channel 2016 Award Winner

Jeanne Hopkins and Dee Zepf

ENX Magazine 2016 The Difference Makers Award Winner

20 Women to Watch in Sales Lead Management 2016 Award Winner

2016 AVA Digital Gold Award Winner

2016 CRN Channel Chiefs Award Winner

Business Solutions Best Channel Vendor 2016 Award Winner 

Channele2e Top 50 Channel Partner Events

Navigate 2016 - #5 Channel Partner Event in 2016

Top Work Places Pittsburgh Continuum

CRN Emerging Vendors 2015 Award Winner

CRN Women of the Channel 2015 Award Winner

Dee Zepf and Shannon Mayer - CRN Women of the Channel 2015

MITX Awards Finalist 2015

MITX Finalist Award 2015

the var guy top 50 channel influencer list

Jeanne Hopkins and Shannon Mayer - 2015 Top 50 Channel Influencer List

10 Most Inspiring Leaders in Sales Lead Management

20 Women to Watch Jeanne Hopkins

Jeanne Hopkins - SLMA 20 Women to Watch 2015

CRN Channel Chiefs 2015Dee Zepf - 2015 CRN Channel Chief

Business Solutions Best Channel Vendor 2015 Award Winner

see more »


In The News

5 Channel Partner Updates 11 August 2016

Channele2e, 8/11/16

Sophicity has embraced Continuum’s Continuity247, a managed backup and disaster recovery (BDR) platform. The government-focused IT service provider has also leveraged Continuum’s RMM (remote monitoring and management), NOC (network operations center) and help desk services.

Read more

 

Sophicity Expands Relationship with Continuum to Offer True Business Continuity

MSPtoday, 8/10/16

Continuum®, the only channel-exclusive IT management platform company, announced that Alpharetta, Georgia-based IT services provider, Sophicity has expanded its relationship with the company. Sophicity now relies on Continuity247™, Continuum's fully managed backup and disaster recovery (BDR) platform, to ensure data is securely backed up, protected and accessible to its clients - mainly local governments, cities and counties.

Read more

 

Battery Giant and Continuum Team Up to Host Battery Recycle Drive in Cranberry Township, Pennsylvania

MSPtoday, 8/8/16

Continuum®, the only channel-exclusive IT management platform company, is teaming up with local business Battery Giant to host a battery recycle drive on Friday, August 12, 2016 from 11:00 a.m. - 1:00 p.m. at Continuum's office located at 220 West Kensinger Drive, Suite 300 in Cranberry Township. The public and all businesses around the Cranberry Business Park are invited bring in any used batteries for proper recycling and disposal at no cost.

Read more

 

Managing a Relationship

Channelnomics EU, 8/8/16

Europe has lately seen a surge of interest from managed services platform giants who are creating a lot of noise and pouring investment into the European market. US backup and remote-management vendor Continuum has laid out plans to become the biggest IT managed service platform player in the European market within the next two years.

Read more

 

MSP Client Onboarding Tips for a Successful and Seamless Transition

Channele2e, 8/5/16

When acquiring a new client, the first 90 days is the most crucial period in ensuring their success with your managed IT services. Communication, support, and training during this time will set the tone for a successful and rewarding relationship and help drive future opportunities. However, without a solid onboarding foundation you risk confusing and even losing that new client.

Read more

 

Naismith Memorial Basketball Hall of Fame Backs Navigate 2016 by Continuum with Sponsorship

Boston Citybizlist, 8/4/16

Continuum®, the only channel-exclusive IT management platform company, has signed the Naismith Memorial Basketball Hall of Fame as a Custom Sponsor of Navigate 2016, the company’s third annual user conference, taking place on Wednesday, September 28 – Friday, September 30, 2016 at the Seaport World Trade Center in Boston.

Read more

 

Naismith Memorial Basketball Hall of Fame Backs Navigate 2016 by Continuum with Sponsorship

ENX Magazine, 8/4/16

Continuum®, the only channel-exclusive IT management platform company, has signed the Naismith Memorial Basketball Hall of Fame as a Custom Sponsor of Navigate 2016, the company’s third annual user conference, taking place on Wednesday, September 28 – Friday, September 30, 2016 at the Seaport World Trade Center in Boston.

Read more

 

Naismith Memorial Basketball Hall of Fame Backs Navigate 2016 by Continuum with Sponsorship

MSPtoday, 8/3/16

Continuum®, the only channel-exclusive IT management platform company, has signed the Naismith Memorial Basketball Hall of Fame as a Custom Sponsor of Navigate 2016, the company's third annual user conference, taking place on Wednesday, September 28 - Friday, September 30, 2016 at the Seaport World Trade Center in Boston.

Read more

 

5 Channel Partner Updates: 1 Aug 2016 - Continuum Closes Security Hole

Channele2e, 8/1/16

Michael George, Continuum’s CEO, stated that “protecting the systems of our partners – and maintaining trust – is of critical importance to Continuum. Our team is working around-the-clock to fully assess and remediate the situation.”

Read more

 

5 Channel Partner Updates: 28 July 2016

Channele2e, 7/28/16

The network operations center (NOC) market continues to see more business evolutions. A key example: Inbay, a white label 24/7 NOC and service desk provider based in the UK — says it continues to expand its MSP partner footprint in the US — though we don’t have specific stats to back up that claim.

Read more

 

Which MSPs Will be Wiped Out by Natural Selection?

Industry Analysts, 7/26/16

The managed IT services market today is saturated. As a result, MSPs must adapt to survive and outlast the competition. Which MSPs are poised to win and which ones will be wiped out by natural selection?

Read more

 

Remote Control Merger: LogMeIn, Citrix GoTo Brands Combine

Channele2e, 7/26/16

LogMeIn and Citrix Systems‘ GoTo business are merging in a $1.8 billion deal that combines two of the leading remote access software providers, the companies announced today. The combined businesses will have roughly $1 billion in annual revenues while serving two million customers worldwide, the companies said.

Read more

 

3 Ways Community Matters

ChannelPro Networks, 7/25/16

I often get asked on airplanes or as I am volunteering in my city, “What do you do for a living?” I always ask if they want the one minute reply (“I work in IT.”) or the ten minute story. Most people are curious and opt for the longer version.

Read more

 

Real Estate in Brief

Houston Chronicle, 7/23/16

Continuum, an information technology management firm, has doubled its office at 777 North Eldridge Parkway to 17,672 square feet as it expands its backup and disaster recovery platform. It's next to Terry Hershey Park in the Energy Corridor.

Read more

 

MSP Champion and IT Veteran Paul Chisholm Joins Continuum’s Board of Directors

ENX Magazine, 7/21/16

Continuum®, the only channel-exclusive IT management platform company, has appointed Paul Chisholm, retired CEO of mindSHIFT Technologies, to the Board of Directors. Under Paul’s leadership, mindSHIFT, a Ricoh company and one of the largest IT outsourcing and cloud services providers serving small and medium sized businesses, was recognized as the No. 1 MSP in the United States for four consecutive years, listed in the MSPmentor 100 global report.

Read more

 

Continuum Confirms IBM as Gold Sponsor of Navigate 2016

ENX Magazine, 7/21/16

Continuum®, the only channel-exclusive IT management platform company, has confirmed IBM as a Gold Sponsor of Navigate 2016, the company’s third annual user conference, taking place on Wednesday, September 28 – Friday, September 30, 2016 at the Seaport World Trade Center in Boston.

Read more

 

Continuum Confirms IBM as Gold Sponsor of Navigate 2016

MyHostNews.com, 7/20/16

Continuum®, the only channel-exclusive IT management platform company, has confirmed IBM as a Gold Sponsor of Navigate 2016, the company’s third annual user conference, taking place on Wednesday, September 28 – Friday, September 30, 2016 at the Seaport World Trade Center in Boston.

Read more

 

Continuum Recognized on CRN 2016 Emerging Vendors List

MSPtoday, 7/20/16

Continuum®, the only channel-exclusive IT management platform company, has been named by CRN®, a brand of The Channel Company, to its 2016 list of Emerging Vendors. This annual list recognizes recently founded, up-and-coming technology suppliers who are shaping the future of the IT channel through unique technological innovations.

Read more

 

Contact Us

Interested in becoming a Continuum Partner? Have questions about one of our products or services?
Just want to say hi? Whatever is on your mind, we are always happy to hear from you.

Our Offices:

Boston, MA
Continuum Managed Services
99 High Street, 31st Floor
Boston, MA 02110-2310
General inquiries: 857-244-2700
Learn more about our Boston Office

Continuum Boston Office Map

Metro Pittsburgh, PA
Continuum Managed Services
220 West Kensinger Drive
Suite 300
Cranberry Township, PA 16066 U.S.A
Sales inquiries: 866-223-7394
Learn more about our Pittsburgh Office

Continuum Pittsburgh Office Map

Houston, Texas
Continuum Managed Services
777 North Eldridge Parkway
Suite 350
Houston, TX 77079
Office Line: 1 844-471-7638
Learn more about our Houston Office

Continuum Houston Office Map

Mumbai, India
Continuum Managed Solutions Private Ltd.
(Wholly owned subsidiary of
Continuum Managed Services)

Times Square
Unit 1 & 2, 8th Floor, B-Wing
Andheri East
Mumbai 400059
Learn more about our Mumbai Office

Continuum Mumbai Office Map

London, England
Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA
Sales Inquiries:  0044 + 01344 742875
Sales email: europe@continuum.net
Learn more about our London Office

 

Continuum London Office Map

Say Hello: